Privacy Policy

Last updated: June 2026

Kinda Kinky Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website kindakinky.co.uk.

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

Identity data: name, username
Contact data: email address, postal address, phone number
Transaction data: details about purchases, payments, and order history
Technical data: IP address, browser type, device information, and usage data collected via cookies
Marketing data: your preferences for receiving marketing communications from us

2. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders
To send you order confirmations and delivery updates
To manage your account
To respond to your enquiries and provide customer support
To send you marketing communications (only with your consent)
To improve our website and services
To comply with legal obligations

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: processing is necessary to fulfil your order
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing communications — you can withdraw consent at any time
Legal obligation: to comply with applicable laws

4. Discretion & Confidentiality

We understand the sensitive nature of our products and take your privacy very seriously. We will never share or sell your personal data to third parties for marketing purposes. Your order details and purchasing history are kept strictly confidential.

5. Data Sharing

We may share your data with trusted third parties only where necessary to provide our services, including:

Payment processors (e.g. Stripe, PayPal, Klarna) for secure payment handling
Courier services for order delivery
IT and hosting providers

All third parties are required to handle your data securely and in accordance with data protection law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order data is typically retained for 7 years for tax purposes.

7. Your Rights

Under UK GDPR, you have the following rights:

The right to access your personal data
The right to correct inaccurate data
The right to erasure (“right to be forgotten”)
The right to restrict processing
The right to data portability
The right to object to processing
The right to withdraw consent at any time

To exercise any of these rights, please contact us.

8. Cookies

We use cookies on our website. For full details, please see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of our website following any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Kinda Kinky Ltd
Email: hello@kindakinky.co.uk

You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).